1. Question: What is a fundamental purpose of an initial interview in social casework? a) To diagnose mental health conditions b) To establish rapport and gather essential information about the client c) To provide immediate solutions to the client's concerns d) To create a treatment plan Answer: b) To establish rapport and gather essential information about the client

2. Question: Which of the following is an essential skill for an effective interviewer in social casework? a) Being directive and providing immediate advice b) Demonstrating empathy and active listening c) Avoiding eye contact to respect the client's privacy d) Making assumptions about the client's experiences Answer: b) Demonstrating empathy and active listening

3. Question: What is a key component of the preparation phase before conducting an interview in social casework? a) Researching potential solutions to the client's problems b) Familiarizing oneself with the client's case history and relevant information c) Developing a list of predetermined questions and answers d) Avoiding any preparation to maintain spontaneity Answer: b) Familiarizing oneself with the client's case history and relevant information

4. Question: Which of the following is an open-ended question during an interview? a) "Have you ever been to counseling before?" b) "How are you feeling today?" c) "Is your family supportive?" d) "Are you employed?" Answer: b) "How are you feeling today?"

5. Question: What is a crucial aspect of non-verbal communication during an interview in social casework? a) Maintaining a neutral facial expression at all times b) Making frequent assumptions about the client's feelings c) Demonstrating empathy through facial expressions and body language d) Avoiding any physical proximity to the client Answer: c) Demonstrating empathy through facial expressions and body language

6. Question: During an interview in social casework, what does "paraphrasing" involve? a) Repeating the client's exact words b) Summarizing the main points made by the client c) Providing immediate solutions to the client's concerns d) Ignoring the client's statements Answer: b) Summarizing the main points made by the client

7. Question: What does "reflection" mean in the context of interviewing in social casework? a) Mirroring the client's behavior b) Analyzing the client's past experiences c) Repeating and clarifying the client's thoughts and feelings d) Providing immediate advice to the client Answer: c) Repeating and clarifying the client's thoughts and feelings

8. Question: In social casework interviewing, what is a primary objective of "exploratory questions"? a) To gather detailed and specific information from the client b) To conclude the interview as quickly as possible c) To impose the interviewer's beliefs on the client d) To provide immediate solutions to the client's problems Answer: a) To gather detailed and specific information from the client

9. Question: What is a primary purpose of "closed-ended questions" during an interview in social casework? a) To encourage the client to share personal experiences b) To gather specific and factual information from the client c) To avoid discussing sensitive topics with the client d) To summarize the client's concerns Answer: b) To gather specific and factual information from the client

10. Question: In social casework interviewing, what does "confrontation" involve? a) Challenging the client's defenses and contradictions to promote self-awareness b) Agreeing with the client's statements without question c) Ignoring the client's concerns d) Recommending immediate solutions to the client Answer: a) Challenging the client's defenses and contradictions to promote self-awareness

11. Question: In social casework interviewing, what is the purpose of "clarifying questions"? a) To confuse the client and test their understanding b) To seek detailed explanations and clear up any confusion in the client's statements c) To summarize the client's concerns d) To challenge the client's beliefs Answer: b) To seek detailed explanations and clear up any confusion in the client's statements

12. Question: What is a critical aspect of the termination phase during a social casework interview? a) Rushing through the termination phase b) Providing resources and referrals for ongoing support c) Ignoring the client's progress d) Sharing personal experiences with the client Answer: b) Providing resources and referrals for ongoing support

13. Question: During an interview in social casework, what is the purpose of "information-giving"? a) To dominate the conversation and avoid client involvement b) To share the interviewer's personal experiences with the client c) To provide necessary information and educate the client about available resources and options d) To ignore the client's need for information Answer: c) To provide necessary information and educate the client about available resources and options

14. Question: What is a primary objective of "summarization" in social casework interviewing? a) To end the interview abruptly b) To challenge the client's beliefs c) To repeat the client's exact words d) To review and highlight key points and issues discussed during the interview Answer: d) To review and highlight key points and issues discussed during the interview

15. Question: In social casework interviewing, what is the importance of "empathy" in communication? a) To dominate the conversation and assert authority b) To avoid establishing rapport with the client c) To understand and share the client's feelings and perspectives d) To minimize the client's emotions and concerns Answer: c) To understand and share the client's feelings and perspectives

16. Question: In social casework interviewing, what does "self-disclosure" involve? a) Sharing personal experiences and emotions with the client b) Maintaining a professional distance from the client c) Ignoring the client's disclosures d) Asking closed-ended questions Answer: a) Sharing personal experiences and emotions with the client

17. Question: What is a fundamental aspect of "active listening" during an interview in social casework? a) Interrupting the client frequently to ask questions b) Demonstrating genuine interest and attention to the client's words and emotions c) Avoiding eye contact with the client d) Asking only closed-ended questions Answer: b) Demonstrating genuine interest and attention to the client's words and emotions

18. Question: What does "probing" involve during an interview in social casework? a) Exploring specific aspects of the client's thoughts, feelings, or experiences in more depth b) Ending the interview abruptly c) Maintaining a neutral facial expression at all times d) Avoiding any challenging questions for the client Answer: a) Exploring specific aspects of the client's thoughts, feelings, or experiences in more depth

19. Question: In social casework interviewing, what is the role of "reflective questioning"? a) To challenge the client's beliefs and opinions b) To encourage the client to remain silent and reflect on their thoughts c) To encourage the client to express their feelings without reflection d) To help the client explore their thoughts and feelings further Answer: d) To help the client explore their thoughts and feelings further

20. Question: What is a crucial aspect of establishing rapport during an interview in social casework? a) Avoiding any personal connection with the client b) Demonstrating genuineness, respect, and trustworthiness c) Sharing only superficial information with the client d) Maintaining a rigid and authoritative demeanor Answer: b) Demonstrating genuineness, respect, and trustworthiness