Organizational Behavior MCQs: 15 Questions and Answers to Test Your Knowledge

Test your knowledge of organizational behavior with these 15 MCQs and answers. These questions cover a range of topics, including motivation, leadership, communication, and conflict. Whether you're a student, manager, or simply interested in learning more about organizational behavior, these MCQs are a great way to assess your knowledge and learn something new.

1. Organizational behavior is the study of:

(A) How individuals and groups behave in organizations (B) How to manage organizations effectively (C) How to design and implement organizational change (D) All of the above

Answer: (D) All of the above

2. Which of the following is NOT a factor that influences organizational behavior?

(A) Individual characteristics (B) Group dynamics (C) Organizational culture (D) External environment

Answer: (A) Individual characteristics

3. Motivation is the process of:

(A) Energizing and directing behavior towards a goal (B) Satisfying needs and desires (C) Achieving desired outcomes (D) All of the above

Answer: (D) All of the above

4. Maslow's hierarchy of needs theory is a theory of:

(A) Human motivation (B) Personality (C) Learning (D) Leadership

Answer: (A) Human motivation

5. Herzberg's two-factor theory is a theory of:

(A) Job satisfaction (B) Job dissatisfaction (C) Motivation (D) All of the above

Answer: (D) All of the above

6. Communication is the process of:

(A) Transmitting and receiving information (B) Sharing meaning (C) Building relationships (D) All of the above

Answer: (D) All of the above

7. Which of the following is NOT a type of communication?

(A) Verbal communication (B) Nonverbal communication (C) Written communication (D) Electronic communication

Answer: (C) Written communication

8. Leadership is the process of:

(A) Influencing others to achieve a common goal (B) Motivating and inspiring others (C) Providing direction and guidance (D) All of the above

Answer: (D) All of the above

9. Which of the following is NOT a type of leadership style?

(A) Authoritarian leadership (B) Democratic leadership (C) Laissez-faire leadership (D) Transformational leadership

Answer: (C) Laissez-faire leadership

10. Organizational culture is the:

(A) Set of shared values, beliefs, and norms that influence behavior within an organization (B) Way that an organization does things (C) Personality of an organization (D) All of the above

Answer: (D) All of the above

11. Diversity is:

(A) The range of differences among individuals and groups within an organization (B) The inclusion of people from different backgrounds and experiences in an organization (C) The creation of a workplace where everyone feels valued and respected (D) All of the above

Answer: (D) All of the above

12. Which of the following is NOT a benefit of diversity in the workplace?

(A) Increased creativity and innovation (B) Improved problem-solving (C) Better decision-making (D) Increased conflict

Answer: (D) Increased conflict

13. Conflict is:

(A) A disagreement between two or more people (B) A natural and inevitable part of any organization (C) Can be both constructive and destructive (D) All of the above

Answer: (D) All of the above

14. Which of the following is NOT a way to manage conflict effectively?

(A) Avoid the conflict (A) Accommodate the other person (A) Compromise (A) Collaborate

Answer: (A) Avoid the conflict

15. Organizational change is:

(A) The process of making significant alterations to the structure, processes, or culture of an organization (B) Can be planned or unplanned (C) Can be challenging but also necessary for an organization to thrive (D) All of the above

Answer: (D) All of the above

I hope these MCQs are helpful!