World Consumer Rights Day 15th March 2023" History and significance
World Consumer Rights Day is celebrated annually on March 15th. It is a day that is dedicated to promoting and protecting the rights of consumers all around the world. The day was first observed on March 15, 1983, and has been celebrated every year since then.
The theme for World Consumer Rights Day changes every year, but the goal is always the same: to raise awareness about consumer rights and to encourage businesses and governments to take action to protect those rights. The theme for 2021 was "Tackling Plastic Pollution," while the theme for 2022 was "Building a Digital World Consumers Can Trust."The theme of World Consumer Rights Day 2023 is "Empowering consumers through clean energy transitions".
Consumer rights are a set of principles that protect consumers from unethical business practices, fraud, and other forms of exploitation. These rights include the right to safety, the right to be informed, the right to choose, the right to be heard, and the right to redress.
The day is celebrated by organizations and individuals around the world who organize events and campaigns to raise awareness about consumer rights. Governments and businesses are also encouraged to take steps to improve consumer protection laws and regulations.
Overall, World Consumer Rights Day is an important reminder that consumers have the power to make a difference and that their rights must be protected in order for them to make informed decisions and lead healthy, happy, and secure lives.
World Consumer Rights Day (WCRD) is observed every year on March 15 to raise awareness about consumer rights and to promote the principles of consumer protection. The day was first celebrated on March 15, 1983, to commemorate the famous speech made by US President John F. Kennedy on March 15, 1962. In his speech, Kennedy declared four basic consumer rights, which are:
- The right to safety
- The right to be informed
- The right to choose
- The right to be heard
Since then, World Consumer Rights Day has been observed annually to highlight the importance of these rights and to advocate for the protection of consumer rights around the world.
- "The consumer's voice is the most powerful one in any economy." - Irene Rosenfeld
- "The consumer is not a moron; she is your wife." - David Ogilvy
- "Consumers are statistics. Customers are people." - Stanley Marcus
- "The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first." - Kerry Stokes
- "The customer experience is the next competitive battleground." - Jerry Gregoire
The significance of World Consumer Rights Day lies in its focus on promoting and protecting the rights of consumers around the world. Consumers are the backbone of the global economy, and their well-being is essential to ensure the smooth functioning of markets and the development of sustainable economies.
The observance of this day is an opportunity to highlight the importance of consumer protection laws and regulations, as well as to raise awareness among consumers of their rights and responsibilities. It also provides a platform for consumers to voice their concerns and grievances, and for businesses and governments to listen and respond to their needs.
World Consumer Rights Day has led to significant advancements in consumer protection and empowerment over the years. It has contributed to the development of international standards and guidelines on consumer protection, such as the United Nations Guidelines for Consumer Protection. It has also led to the adoption of new laws and regulations in many countries to protect consumers from fraud, deception, and unfair business practices.
Furthermore, World Consumer Rights Day serves as a reminder that consumers have the power to influence the market and demand better products and services. It encourages consumers to be informed, responsible, and proactive in their decision-making, and to advocate for their rights and interests.
In summary, World Consumer Rights Day is significant because it promotes and protects the rights of consumers, raises awareness about consumer protection, and empowers consumers to make informed decisions and demand better products and services.